AKIBA ZIP Top Page

How to Receive Your Order

You can receive your purchased items as baggage either on board your scheduled flight or
at the baggage claim carousel of the arrival airport for flights departing from Narita Airport.

Pickup at the Baggage Carousel in the Arrival Airport

Non-U.S.
Routes

Narita Airport
Travel hands-free
JAL ABC Counter
Check-in Counter
Arrival Airport
Pickup

U.S.
Routes

Narita Airport
Travel hands-free
JAL ABC Counter
Collect your items * For Wagyu, go straight to check-in
Check-in Counter
Check in as checked baggage up to 1 hour before departure
Arrival Airport
Pickup
Please pick up Wagyu at the check-in counter.
Mobile and kiosk check-in are unavailable.
Unclaimed items cannot be picked up later and are non-refundable.
Narita Airport Terminal 1 North Wing (4F)

Your items are stored at the JAL ABC Counter (4F) in the North Wing of Narita Airport Terminal 1. Please collect your items yourself.

After collecting your items, please make sure to visit the Narita Airport check-in counter at least one hour before departure and check in your items as checked baggage.

Your purchased items will be returned at the baggage claim carousel at your arrival airport. Please remember to collect them yourself.

Luggage Labels and Packaging Materials

Please confirm and collect your item as your name and order number are displayed on the label.

A label with your name is attached to the top of the box.

Luggage labels and packaging materials can be checked on your My Page.

In-flight Pickup

Narita Airport
Travel hands-free
Check-in Counter
In-flight
Receive items
Cabin crew will bring your items to your seat. The exact time or timing cannot be specified.