Inquiries
Inquiries
* We review inquiries on weekdays from 9:00 AM to 8:00 PM and on weekends and holidays from 9:00 AM to 5:00 PM (except for our designated holidays). We respond in the order received during these hours, yet it might take some time to reply depending on the content. Thank you for understanding.
* Make sure your email settings allow messages from 'contact.jp@zipair.net'. If you don't receive an email, check that your registered email address is correct and that the email hasn't gone to your spam folder.
* Responses from the Japanese support desk may take some time. For urgent inquiries, please contact our 24-hour English support desk.
Please fill in your name (in alphabet) and phone number, and contact us at the address below.
contact.jp@zipair.net(Japanese)
contact.en@zipair.net(English)
contact.kr@zipair.net(Korean)
contact.ch@zipair.net(Chinese)
contact.th@zipair.net(Thai)